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FAQS

You’ve Got Questions - We’ve Got Answers

 

CAN I MAKE CHANGES TO MY ORDER AFTER PLACING IT ?

Changes can be made to the customer’s order upon discretion. However, we do not allow changes to customized items after the customer has placed their order.

ARE THE SNEAKERS AUTHENTIC?

All sneakers sold by Viva La Kicks are 100% authentic. Viva La Kicks does not and refuses to sell counterfeit items to our customers.

HOW DO I CHECK THE STATUS OF MY ORDER ?

Customers can contact Viva La Kicks via email at customerservice.vivalakicks@gmail.com to check the status of their order.